Privacy Policy
How ApexGuard Roofing LLC Collects, Uses, and Protects Your Information
Serving: Colton, Grand Terrace, Highland, Loma Linda, Mentone, Redlands, Rialto, San Bernardino, Yucaipa, Beaumont, Banning, Calimesa, Fontana, Riverside, Moreno Valley, and surrounding areas.
We care about your privacy
Effective Date: 06/28/2026
ApexGuard Roofing LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://apexguardllc.com/ or interact with our roofing services in California.
1. Information We Collect
We collect information that you voluntarily provide to us, as well as data automatically collected when you visit our website.
Contact Information: Name, email address, phone number, and billing/service address when you request an estimate or schedule service.
Project Information: Details about your home, roof condition, and requested services.
Financial & Payment Information: When you pay for our services, you may provide payment information (such as credit card numbers or bank routing details). Please note: We do not store your full credit card number or bank login details on our servers. All digital payments are processed securely through our PCI-compliant third-party payment processor.
Website Data: IP addresses, browser types, and interaction data collected via cookies to help us improve our website.
2. How We Use Your Information
We use the information we collect to operate our business and provide you with roofing services. Specifically, we use it to:
Provide estimates, conduct inspections, and deliver roofing services.
Communicate with you regarding your project, schedule, or billing.
Process payments securely and manage your account.
Comply with legal obligations, state contractor requirements, and fraud prevention protocols.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We only share your information in the following strictly necessary business contexts:
Payment Processors: Your payment data is transmitted securely to our merchant service providers to process your transactions.
Subcontractors and Suppliers: We may share your address with material suppliers for deliveries or specialized subcontractors working on your property.
Legal Requirements: We will disclose information to comply with local California building code inspections, permit applications, or if required by law.
4. Data Security and PCI Compliance
We take the security of your data seriously. Our website uses Secure Socket Layer (SSL) technology to encrypt data transmitted between your browser and our site. Furthermore, any credit card processing is handled by third-party processors that adhere to the Payment Card Industry Data Security Standard (PCI DSS). We implement administrative, physical, and digital safeguards to protect your personal and financial information from unauthorized access.
5. Cookies and Tracking
Our website uses "cookies" to improve user experience and analyze website traffic. We do not use tracking technologies to capture sensitive financial data.
6. Your Privacy Rights (CalOPPA)
Under the California Online Privacy Protection Act, you have the right to request access to the personal information we hold about you, request corrections, or request deletion of your data (subject to our legal obligation to retain certain transaction records). To exercise these rights, contact us at the details below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Effective Date" at the top.
8. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
ApexGuard Roofing LLC
Address: 6815 Regal Oaks Rd, Highland, CA 92346
Phone: (840) 215-7260
Email: support@apexguardllc.com